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Free delivery on every order No minimum spend

Buy 2, save 20% 3 items: 25% off 4+: 30% off

Selected collection: Buy 2, get the third free

Distinctive gifts and home décor Tracked delivery

FREE DELIVERY

RETURNS & REFUNDS

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Track Your Order

Track Your Order

Once your order has been dispatched, we will email you a shipping confirmation with a tracking link. Open that link to see the latest available shipment updates. Tracking information can take a little time to appear after dispatch.

Where can I find my tracking link?

Check the inbox of the email address you used when placing your order, including your spam or promotions folder. Your original order confirmation and subsequent shipping updates will help you follow your delivery.

Have a customer account?

You can also sign in to your customer account to review your orders and available order information.

Need help?

If your tracking link is missing or your delivery appears delayed, please email support@rowanandhearth.com with your order number and the email address used at checkout. Our team will help you check the order status. You can also consult our Shipping & Delivery Policy.

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FREE TRACKED DELIVERY

Enjoy free tracked standard delivery to Ireland, the UK, USA, Canada, Australia and New Zealand, with no minimum order value. Optional premium services may cost extra.

30-DAY RETURNS

You can request a return within 30 days of delivery under our returns policy. Your statutory rights for faulty goods and cancellation, where applicable, remain unaffected.

SECURE CHECKOUT

Choose from the payment options shown at checkout. For questions about orders, delivery or returns, email support@rowanandhearth.com.

FREQUENTLY ASKED QUESTIONS

  • Yes. We offer free tracked standard delivery to Ireland, the United Kingdom, the United States, Canada, Australia and New Zealand, with no minimum order value. Optional premium delivery services may carry an additional charge, shown at checkout.

  • As soon as your order has been dispatched, you will receive a tracking email so you can follow its journey through to delivery.

  • Please contact our customer support team and we will provide the return instructions. Items must be unused, in their original packaging and returned in the same condition in which they were received.

  • Once your return has been received and approved, the refund will be processed within 3–5 business days. The time it takes to appear in your account may vary depending on your bank or payment provider.

  • Use the contact form on our Contact Us page or email support@rowanandhearth.com.