Payment Information

Rowan & Hearth is operated by EKSC LTD (company number 15834846), registered at 4th Floor, 205 Regent Street, London, England, W1B 4HB, United Kingdom.

Accepted payment methods

Available payment options are displayed securely at checkout. Depending on your country, device, and eligibility, these may include credit or debit cards, Shop Pay, Apple Pay, and Google Pay. Not every payment method is available to every customer or in every market.

Currency and final total

Prices are shown in the currency selected for your market where supported. Before placing your order, you can review the final amount, including applicable taxes, any additional premium delivery fee you select, and any discounts applied. Standard tracked delivery is offered free of charge in Ireland, the United Kingdom, the United States, Canada, Australia and New Zealand.

Payment processing

Your payment is processed using the payment service selected during checkout. If an attempted payment is declined, please confirm your details or try another available payment method. Do not place duplicate orders if you are unsure whether a payment completed; contact our support team first.

Refunds

Approved refunds are normally returned to the original payment method, subject to the terms of our Returns and Refunds Policy and the processing times of your payment provider.

Questions about payments?

Email support@rowanandhearth.com or use our Contact Us page.